Director of Child Care Services
Company: YMCA
Location: Exeter
Posted on: July 10, 2025
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Job Description:
Join us in fulfilling the mission of the Y, contributing to a
positive work culture, and making a difference in our community.
Job Description Our Director of Child Care Services is responsible
for overseeing the Southern District YMCA’s before and after school
care programs located at sites throughout the NH Seacoast and
includes approximately 350 enrolled children as well as over 40
part and full-time staff-members. Optional Benefits: medical,
dental, vision and PFML plans Optional 403(b) and/or Roth savings
available on day one Provided Benefits: Generous PTO plan
Organization paid Life Ins with option to increase with payroll
deduction Organization paid short & long term disability
Organization contribution of 10% to 401(a) after 1 year employment
YMCA family membership with program discounts Qualifications
Bachelor’s degree in Child Care Administration, Recreation
Management, Business Management, Human Resources or related field
preferred. Ability to qualify as a school age site director or
group child care director under NH Child Care Licensing
regulations. Ability to help develop, interpret and implement an
approved plan with school age child programs. Ability to
communicate with all socio-economic groups and elaborate on program
objectives to the general public. Must be CPR and First Aid
certified or willing to become certified within 30 days and able to
meet licensing requirements for professional development. Desire
and ability to work with children and adults in a child care
setting. Must have enthusiasm, sense of humor, patience,
creativity, self-control, good character, judgement, integrity and
adaptability. Experience of developing and managing a budget.
Teaching, facilitating, teambuilding experience preferred.
Supervisory and staff development experience. Strong visual and
auditory ability. Multi Team/ Branch Leader Certification from YMCA
of the USA preferred or may be obtained within the first two years.
Strong working knowledge of computers and all common programs such
as Word, PowerPoint and Excel. Ability to effectively delegate
responsibilities to others and support them as necessary. Strong
organizational and time management skills. Ability to multi-task.
Ability to connect with people of diverse backgrounds. Excellent
problem-solving skills. Experience measuring impact of programs and
making adjustments based on results Develop and maintain systems
for tracking data related to program and make data-driven decisions
Ability and willingness to travel and work weekends/evenings
throughout the year. Strong experience in program design,
development and evaluation. Supervisory and staff development
experience. Administrative experience. Must be able to complete
YMCA required training as scheduled by management. Maintain updated
certifications of the job (CPR and First Aid/AED). Ability to
respond to critical incidents and act swiftly in emergency
situations. Early childhood education experience preferred
Essential Functions Provide exceptional customer service. Recruit
and manage staff. Resolve employee issues and disputes. Oversee and
work with Office Manager relating to billing and payments. Work
with Marketing Coordinator to maintain website, parent newsletter
and any marketing materials needed for the department. Work with
Marketing to drive annual scholarship fundraising event. Receive
and process financial assistant applications Work with HR to
maintain all employee personnel files as current, including health
forms, certifications (CPR/First Aid) and trainings (Child Abuse
Prevention, Blood borne Pathogens, etc.). Create and maintain the
yearly budget. Monitor monthly budgets to include revenue, program
supply expenses and staff wages. Monitor enrollment to ensure
fiscal health of all programs. Ensure compliance with of Bureau of
Child Care Licensing Regulations, Southern District YNCA
procedures, rules, and regulations are understood and enforced.
Provide final review of payroll to ensure accuracy Monitor State
childcare assistance billing by consulting with Associate Child
Care Director and Registrar to determine status of payments and
identify potential candidates for scholarship or payment plans.
Work with partners, including schools, to grow and develop
financial assistance programs and partnerships Oversee Office
Manager Complete employee performance evaluations of staff. Give
informal and constructive feedback to promote staff growth. Chart
and monitor professional development goals. Responsible for
ensuring all program locations are compliant with state licensing
regulations by conducting site visits to inspect child care
environment and administrative requirements such as: complete sets
of personnel files, fire drill log, first aid supplies, staff
attendance sheets, child emergency information, child health forms
and any other materials or information that may be needed to meet
state requirements. Approve emergency plans for each site; ensure
all local emergency responders are aware of our program locations
and hours. Manage relationships with schools and school districts,
ensuring MOU’s are signed prior to enrollment opening each year.
Speaks at school board meetings and meets with all necessary
stakeholders to ensure strong relationships Oversees growth and
expansion of all Y child care programs Organize early registration
process using Daxko and email Oversee enrollment confirmation and
billing procedures. Work with Marketing to develop and coordinate
marketing for all school age child care programs. Oversee end of
year wrap up of sites and prepare for the upcoming school year,
including marketing, registration, organizing supplies,
communication with principles, hiring all staff, planning and
executing staff training. Oversee staff recognition program
including annual gifts and staff appreciation events. Works with
Associate Director of Child Care on all summer programs, ensuring
appropriate staffing and helping oversee staff training. Works with
bus company for summer trips Follow employees and volunteers
screening requirements and use screening instruments to screen for
abuse risk. Provide employees and volunteers with on-going
supervision and training related to abuse risk. Provide employees
and volunteers with regular feedback regarding their boundaries
with consumers. Require employees and volunteers to adhere to
policies and procedures related to abuse risk Respond quickly to
policy and procedure violations using the organization’s
progressive disciplinary procedures. Respond seriously and
confidentially to reports of suspicious and inappropriate
behaviors. Follow mandated reporting requirements. Communicate to
all employees and volunteers the organization’s commitment to
protect their consumers from abuse. Report essential abuse risk
management information to the board of directors. Stays up to date
with trends in child care at a state and federal level, advocating
for bills and changes as necessary Other duties as assigned.
Cause-Driven Leadership Competencies Mission Advancement: Accepts
and demonstrates the Y’s values. Demonstrates a desire to serve
others and fulfill community needs. Recruits volunteers and builds
effective, supportive working relationships with them. Supports
fundraising. Collaboration: Works effectively with people of
different backgrounds, abilities, opinions, and perceptions. Builds
rapport and relates well to others. Seeks first to understand the
other person’s point of view and remains calm in challenging
situations. Listens for understanding and meaning; speaks and
writes effectively. Operational Effectiveness: Makes sound
judgements, and transfers learning from one situation to another.
Embraces new approaches and discovers ideas to create a better
member experience. Establishes goals, clarifies tasks, plans work,
and actively participate sin meetings. Follows budgeting policies
and procedures, and reports all financial irregularities
immediately. Strives to meet or exceed goas and deliver a
high-value experience for members. Personal Growth: Pursues
self-development that enhances job performance. Demonstrates an
oneness to change, and seeks opportunities in the change process.
Accurately assess personal feelings, strengths, and limitations and
how they impact relationships. Has the functional and technical
knowledge and skills required to perform well; uses best practices
and demonstrates up-to-date knowledge and skills in technology.
Southern District YMCA is an Equal Opportunities employer and
embraces diversity in our employee population. It is the policy of
SDYMCA to provide equal opportunity to all qualified applicants and
employees without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, age, disability,
protected veteran status or genetic information.
Keywords: YMCA, Plymouth , Director of Child Care Services, Education / Teaching , Exeter, Massachusetts
