Senior Epic Analyst, Professional Billing/Charging
Company: Cape Cod Healthcare Inc.
Location: Plymouth
Posted on: January 22, 2023
|
|
Job Description:
* Challenges current working practices; identifies process
improvement opportunities and presents recommendations and
solutions to management. Engages and commits to the organization's
culture of continuous improvement by actively participating,
supporting, and promoting CCHC Pillars of Excellence.
* Functions as an information systems management consultant to
senior management, department management, and use stakeholders
developing and demonstrating a basic level of understanding of
operational workflow analysis and systems design.
* Develops and demonstrates basic Epic system build capabilities
and can independently complete assigned build tasks.
* Develops and demonstrates an understanding of the Epic testing
process, including basic script development, execution, error
identification and correction, and completion processes.
* Understands and routinely complies with established Departmental
and Epic change control process and procedures.
* Completes assigned system maintenance tasks in a timely and
accurate manner, escalating related issues.
* Demonstrates a developing and basic level of system documentation
capabilities.
* Understands and routinely complies with established Departmental
and Epic ITSM/ITIL service and support processes including but not
limited to issue, problem, asset, and time accounting management
process and procedures.
* Demonstrates developing and basic system trouble-shooting and
diagnostic capabilities for assigned areas of support.
* Completes assigned work is a timely, efficient, and effective
manner for primary areas of responsibility. Begins to demonstrate
the potential to complete more complex and advanced individual work
and understand enterprise system workflows and system
considerations and requirements.
* Works collaboratively with group / team members and begins to
develop collaborative work relationships with others in the
department.
* Collaborates with Senior Manager Information Systems and Team
Lead for assigned applications regularly on incident and request
prioritization and execution with fellow Senior Analysts and System
Analysts.
* Supports Cape Cod Healthcare Hospital Billing department with
Epic applications with cross coverage to non-Epic applications
within the team.
* Develops and enhances a basic business relationship with
operational stakeholders and super-users, demonstrating a
developing and basic understanding of operational workflows and
system requirements.
* Fulfills On-Call responsibilities as assigned.
* Performs and completes other duties as assigned.
* Effective verbal and written communication with peers,
departmental staff, and operational stakeholders and super
users
* Foundational basic level combination of technical, analytical,
and customer service skills
* Developing and basic business and systems analyst skills in
workflow design, performance improvement, and healthcare or related
operations
* Ability to work independently and exercise independent
judgement
* Ability to complete assigned work in a timely and efficient
manner
* Critical thinking and basic problem-solving skills
* Initiative and proactive follow-up skills
* Basic and developing understanding of Information Technology
Service Management (ITSM) including change control, and issue and
problem management
* May require some guidance and direction to complete more complex
or advanced components of duties and responsibilities
* Basic and developing understanding of Microsoft Office
applications used for communication, documentation, planning, and
coordination (Outlook, Word, Excel, PowerPoint, Visio,
Skype/Teams)
* High School graduate or equivalent
* Must possess or achieve one relevant Epic certification within
first year of employment
* One Epic certification required: Resolute Professional Billing
Administration including Single Billing Office
* Two Epic certifications preferred: Resolute Professional Billing
Administration including Single Billing Office, Charge Router,
Benefits Engine, Resolute Professional Billing Claims, Resolute
Professional Billing Electronic Remittance
* 2 years of relevant experience: Information Technology, business
analyst, operational super user
Keywords: Cape Cod Healthcare Inc., Plymouth , Senior Epic Analyst, Professional Billing/Charging, Professions , Plymouth, Massachusetts
Click
here to apply!
|