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Experienced Service Advisor

Company: Tracy Chevrolet Cadillac
Location: Plymouth
Posted on: October 6, 2019

Job Description:

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Tracy Chevrolet is a family owned and operated, third generation automobile dealership.-- Since our beginning in 1992,--Tracy Chevrolet has emphasized first-rate customer service without the games or gimmicks you find at other dealerships. We are currently looking for motivated individuals to join our sales and service team. Our unmatched customer service has set us apart as the preferred dealer in Plymouth.-- Apply today to become apart of a store with the best reputation in the Plymouth area!-- What We Offer * Medical and Dental * 401K Match * Paid time off and vacation * Growth opportunities * Paid Training * Employee vehicle purchase plans * Family owned and operated * Long term job security * Health and wellness * Discounts on products and services Responsibilities * Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. * Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. * Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled * Ensures that the daily inventory of technicians' time is consistently sold to service customers. * Distribute work between technicians efficiently Qualifications * Organized and friendly personality * 2 years minimum previous Service Advisor experience is required * Demonstrated ability to manage others * Time management skills * Fantastic communication skills with your customers * Professional, well-groomed personal appearance. * Clean driving record * Willing to submit to a pre-employment background check & drug screen --Hireology .Category: Automotive, Keywords: Automotive Service Advisor

Keywords: Tracy Chevrolet Cadillac, Plymouth , Experienced Service Advisor, Other , Plymouth, Massachusetts

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