Front Desk Coordinator

Company: HealthPro Heritage
Location: Plymouth
Posted on: November 18, 2022

Job Description:

HealthPRO Pediatrics - is seeking a Part time Front Desk Coordinator in Plymouth, MA! -We are a growing and thriving outpatient pediatric clinic providing services for children with special needs in our clinic and through our early intervention progarms in the field. -
--- - Front Desk Coordinator position available to begin immediately! -
--- - Plymouth, MA
--- - Part time position - 24 hours weekly - Tu/W/Th 8 am - 5 pm NO WEEKENDS! We have ABA, speech, and occupational therapists who provide services to children with special needs in our clinic. The Front Desk Coordinator is the first point of contact for the entire organization, which requires a positive attitude and polished, professional appearance. This position is: Tuesday, Wednesday, and Thursday 9-5. The Front Desk Coordinator is responsible for reception, answering phones, scheduling new and existing clients for therapy services, scanning and faxing, communicating with doctors and other healthcare professionals in the community, communicating with our therapists and staff, light cleaning, and assisting with administrative duties as assigned by the Office Administrator. This position performs highly responsible work that will result in a well-organized and efficient front desk area that is oriented to customer service and demonstrates absolute adherence to company policy & procedures. Due to the nature of this position reliable attendance is mandatory. - -Please apply to speak with us today! - Beth Dunleavy, Recruitment - Pediatric Division, ABA Services Phone: - 219.301.0044 Email: bdunleavy@healthpro-heritage.com - - Responsibilities
--- - Greets all persons entering the clinic in a friendly manner and immediately determines the nature of their visit. Will check-in patients for their visits and collect co-pays at the time of check-in.
--- - Schedules all new patients and follow-up appointments and updates appointment/schedules as needed.
--- - Will notify therapy staff of the arrival of patients once they are checked-in and schedules new and additional appointments with patient to ensure a full treatment schedule.
--- - Will operate a single-line phone system to answer, screen, route calls, provide information to callers, take messages, and schedule appointments. Retrieves phone messages from voicemail system at the beginning of the work day and periodically throughout the shift. Routes these appropriately. Makes calls to all new patients to remind them of upcoming appointments and what to bring/what to expect.
--- - Provide patients with intake instructions as well as copies of our office policies and legally required documents. Also, maintains each patient's hard copy and electronic medical record.
--- - Operates a copier, fax machine, scanner and printer. Oversees distribution of communications (faxes, phone messages) to the appropriate individual. Some of these tasks include but are not limited to daily computer data entry, provide admin support as assigned by Office Administrator.
--- - Responsible for keeping the reception and waiting area neat and orderly Qualifications
--- - High school diploma/GED required (Associate degree preferred)
--- - Excellent Customer Service Skills highly desired
--- - 1-3 years basic office experience. Must be very organized, follow directions, able to multi-task and is friendly & polite to patients that come into the clinic.
--- - Pediatric Therapy Clinic Experience is a plus
--- - Ability to handle a fast-paced environment and prioritize tasks based on importance
--- - Demonstrate excellent written and verbal communication skills. Recruiter : Email Address bdunleavy@healthpro-heritage.comPandoLogic. Keywords: Receptionist, Location: Plymouth, MA - 02361

Keywords: HealthPro Heritage, Plymouth , Front Desk Coordinator, Other , Plymouth, Massachusetts