IT specialist

Company: HAVI
Location: Plymouth
Posted on: November 17, 2022

Job Description:

--ttekint--s:
HAVI is a privately held global company that innovates, optimizes and drives the supply chains and marketing promotions of many of the best known brands in the world. When you work at HAVI, you have a chance to make your mark - to be a part of work that drives value, brings a smile and keeps everyday life moving forward. Which means it's not the size of our global footprint, but rather your personal fingerprint, that has the power to make a real difference for our customers---and to touch the lives of people both at home and around the world.

Feladatok:
Your main task will be to provide 2nd level IT support for Logistics business users. -Independently solve users requests and provide second level support Ensure continuous cooperation and support between company`s departments and IT service partnersIT software and hardware asset lifecycle management and cost controlAnalyze/troubleshoot functional and technical operations of IT systems and offer solutionsUse of ITIL based ticketing system, follow-up ticket processes, communicating with end- users, ServiceDesk, IT Service partnersSupport and contribute to companywide projects and IT initiatives

Sz--ks--ges szakk--pzetts--g --s tapasztalat:
University degree in IT (can be incomplete University degree)Two or more years' experience in 2nd level IT support or IT technology areaGood communication and English language skillsGood problem-solving and multitasking abilitiesGood time-management skills, ability to set priorities and stick to deadlinesAbility to find solutions in nonstandard situationsAbility to work in a multi-cultural environment and across regional support teams In-depth knowledge of IT equipment and Microsoft products will be considered as advantage

Juttat--sok:
Competitive salaryCommuting support -CafeteriaAnnual bonus

Keywords: HAVI, Plymouth , IT specialist, Other , Plymouth, Massachusetts