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Resident Care Assistant

Company: Benchmark Senior Living
Location: Plymouth
Posted on: September 21, 2022

Job Description:

*Resident Care Associate**_Full and Part Time Positions Available on Days and Evenings and Overnights. $2500.00 sign on Bonus for Full Time. $1250.00 for Part Time._**RELATIONSHIP*The RCA reports directly to the Traditional Care Director, Resident Services Director or Resident Care Director, as appropriate.*PURPOSE*The Resident Care Associate provides the service and care required to each resident in a timely and efficient manner.*PRINCIPLE DUTIES AND RESPONSIBILITIES**Advocacy** Recognizes and can assist in the prevention of elder abuse, neglect, and exploitation* Recognizes and reports to the Traditional Care Director a resident's change of condition particularly as it relates to needing more time to deliver care due to the aging process*Analysis / Reporting** Reports shift updates in communication log* Timely reports resident and family concerns and issues* Timely reports residents' change of condition and / or needs*Communication** Effectively communicates with residents, families and friends of residents* Efficiently documents and provides accurate record-keeping as appropriate* Assures resident information is communicated to the staff through the report process and calendar (i.e., appointments, outings, etc.)* Communicates and documents residents' material needs (i.e., briefs, clothing, toothpaste, pads, etc.)* Accurately completes incident reports prior to the end of the working day* Appropriately handles follow-up issues with families*Compliance and Safety** Demonstrates competency with SAMM per state regulations* Demonstrates infection prevention and control* Demonstrates personal and resident safety* Answers residents' urgent call alarms in a timely manner* Reviews and demonstrates fire, safety, and elopement procedures* Appropriately documents per resident assignment* Uses proper lifting techniques*Customer Service** Responds to resident / family requests in a timely manner* Meets customer service standards in a friendly, helpful, courteous manner and makes customer satisfaction a top priority* Answers phones as appropriate* Greets guests and tours*Facilities Maintenance** Assists in cleaning spills / soilage* Reports any malfunctioning equipment appliances, fixtures, etc.* Helps to keep common areas in order* Does not leave any in-use equipment unattended* Efficiently launders resident laundry*Knowledge and Experience** Demonstrates proficiency at reading and understanding a Resident Care Service Plan or assignment (e.g., ADLs and introductory visits)* Understands advanced directives and end-of-life care* Understands the nursing function in assisted living* Understands quality of care objectives* Understands quality of life objectives* Reviews and demonstrates understanding of the use of Resident Care Standards and Practices with the Resident Care Director and/or supervisor* Reviews and understands the orientation checklist* Demonstrates knowledge of Benchmark Standards and Practices* Demonstrates working knowledge of state regulations as they pertain to the job* Has sound working knowledge of policies in the Resident Handbook* Possesses current First Aid, and Heimlich certification, if required by state regulations*Organization / Prioritization** Follows daily work schedules as directed and identifies and acts on non-scheduled tasks* Shows a consistent ability to coordinate multiple tasks* Maintains a positive attitude when working under pressure*Problem Solving / Decision Making** Responds to emergencies and personal emergency response system and knows when to call for backup* Effectively handles difficult resident behaviors* Reacts calmly and effectively in emergency situations*Public Relations / Marketing** Represents the community with a positive attitude and pride when interacting with potential residents and families* Develops and practices the "30-second commercial" and uses it to greet visitors*Resident Care* * -* *Activities** Participates with activities staff and residents in daily programs and recreational activities as directed* Utilizes the program staff for assistance and supplies and activity boxes* Assists residents with Activities of Daily Living*Resident Care* * -* *General** Assists residents with Activities of Daily Living* Participates in service plan reviews* Removes, launders, folds, and properly returns resident linens and personal laundry* Serves residents food as directed, including feeding skills, if regulations permit* Knows and complies with all resident rights* Receives and gives report of on-going shifts by oral and/or written log* Informs supervisor of changes in the resident's condition and needs* Successfully implements the plan of care* Recognizes and can assist in the prevention of elder abuse, neglect, and exploitation (financial and other)* Effectively handles difficult resident behaviors* Reacts calmly and effectively in emergency situations* Assures resident information is communicated to the staff through the report process and calendar (i.e. appointments, outings, etc.)* Efficiently documents and provides accurate record-keeping as appropriate*Resident Care* * -* *Hygiene** Checks all residents daily for cleanliness, appropriate clothing, and any continence issues* Uses proper sanitary procedures to wipe tables, and sweep and mop dining room and life enrichment kitchen after meals* Checks on resident rooms daily for general cleanliness and neatness; ensures high risk rooms are double checked* Checks laundry rooms, common areas - including bathrooms - for cleanliness* Communicates and documents residents' material needs (i.e. briefs, clothing, toothpaste, pads, etc.)*Resident Care* * -* *Wellness** Measures and accurately records vital signs (temperatures, pulse, respiration, blood pressure, weight and height) where appropriate as per state regulations* Effectively balances service demands with supporting resident independence* Accurately communicates and documents residents' status* Observes and reports any significant changes in resident behavior and health* Assists residents with medication per state regulations* Able to recognize and report to Traditional Care Director a residents change of condition, including needing more time to deliver care due to the aging process* Provides ongoing supervision of residents health related activities: complies with health care instructions explained by health care professionals and promptly and appropriately seeks and obtains medical attention when needed* Assesses risk in a proactive manner* Responds to emergencies and personal emergency response system and knows when to call for backup* Accurately completes incident reports prior to the end of the working day*Structure** Provides ongoing supervision of residents health related activities; complying with health care instructions explained by health care professionals and promptly and appropriately seeking and obtaining medical attention when needed*Training** Adheres to and attends state regulated in-service training*Vision / Innovation** Assesses risk in a proactive manner*Misc.** Serves as mentor to new aides* Follows daily work schedules as directed and identifies and acts on non-scheduled tasks* Shows a consistent ability to coordinate multiple tasks* Maintains a positive attitude when working under pressure* Attends and participates in meetings* Oversees and/or conducts activities where necessary* Effectively communicates with residents, families and friends of residents* Appropriately handles follow-up issues with families* Represents the community with a positive attitude and pride when interacting with potential residents and families* Follows daily work schedules as directed and identifies and acts on non-scheduled tasks* Shows a consistent ability to coordinate multiple tasks* Maintains a positive attitude when working under pressure* Special projects/assignments as delegated*EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATICATION**EDUCATION** Must have current certification as a nursing assistant or have successfully completed the certified home health aide or homemaker/personal care homemaker training program* In Rhode Island, all Resident Care Associates must be a Certified Nursing Assistant (CNA)* High School education preferred*SKILLS AND ABILITIES** Demonstrates working knowledge of state regulations as they pertain to the job* Has sound working knowledge of policies in the Resident Handbook* Possesses current First Aid, and Heimlich certification, if required by state regulations* Displays courteousness and friendliness at all times to residents remembering their rights to dignity and confidentiality* Possess excellent communication skills* Familiar with infection control* Demonstrates proficiency at reading and understanding a Resident Care Service Plan* Understands advanced directives and end-of-life care* Possesses knowledge about the assisted living philosophy* Understands the nursing function in assisted living* Understands quality of care objectives* Understands quality of life objectives* Reviews and understands the orientation checklist* Demonstrates knowledge of the following Benchmark Standards and Practices:* OSHA guidelines, e.g., chemicals, personal care products, and items locked* Use of walkie talkies, beeper, and keys* Nametag and uniform* Proper punching of timecards / etime* Alarm system* Fire safety and elopement* All equipment in resident's roomJob Types: Full-time, Part-timeBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Flexible schedule* Flexible spending account* Health insurance* Health savings account* Life insurance* Paid time off* Professional development assistance* Referral program* Retirement plan* Tuition reimbursement* Vision insuranceSchedule:* 4 hour shift* 8 hour shift* After school* Day shift* Evening shift* Holidays* Night shift* Overnight shift* Overtime* Weekend availabilitySupplemental pay types:* Signing bonusLicense/Certification:* CNA/HHA (Required)* COVID VACCINATION (Required)Work Location: One location

Keywords: Benchmark Senior Living, Plymouth , Resident Care Assistant, Other , Plymouth, Massachusetts

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