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Residential Services Coordinator Lead

Company: Wellpath
Location: Plymouth
Posted on: October 8, 2021

Job Description:

Here at Wellpath, everything that we do is about taking care of people - our patients, our staff and our partners. We are committed to making a difference by providing hope and healing to vulnerable patients in challenging clinical environments. Our talented, compassionate team thrives in an autonomous environment, is empowered and supported by education, training and the resources to practice healthcare the way it is meant to be and strives to "Always Do The Right Thing!"


The Residential Services Coordinator Lead (RSCL) is an entry-level position that provides direct care to a specific patient population under the direction and supervision of personnel delivering treatment to the patient population at the facility. RSCL's are responsible for providing non-supervisory leadership and guidance to RSC's in order to ensure the Key Job Responsibilities listed below are performed in the appropriate manner.



  • High School diploma or equivalent required.


  • Must be at least 19 years of age.
  • Prior work experience with psychiatric patients in a hospital or secure mental health setting preferred, with a focus on patient safety.
  • Must be willing to participate in extensive, ongoing training regarding serious mental illness, de-escalation and intervention techniques, core strategies, patient safety and trauma-informed care.


  • None required.

  • Performs the duties and responsibilities of a wide range of safety assignments throughout the facility as assigned. Provides non-supervisory leadership and guidance to RSC's also performing these duties and responsibilities.
  • Actively engages with patients in monitoring the environment and well-being of all.
  • Attends and contributes to treatment plans by providing input into the goals and objectives developed by the treatment
  • Works with the treatment team to institute individual de-escalation strategies and safety
  • Observes patients and provides de-escalation and redirection as
  • Performs regular rounds and wellness checks
  • Controls ingress and egress points for staff and patients
  • Monitors patient climate
  • Writes reports pertaining to a variety of subject matters
  • Monitors medication distribution
  • Works in a model in which the patient is verbally guided and kept apprised of changes to routine, environment,
  • Provides supportive oversight of patients during off-site activities including medical visits, court trips and external
  • Monitors and tracks environmental concerns through inspection of equipment, systems and physical structures to ensure a safe environment for all
  • Interacts with the public when required
  • Follows policies and
  • Provides emergency responses, along with clinical and medical members of the treatment team, to address patient safety, which may include calming patients' disruptive and/or violent behaviors or threats of self-harm.
  • Employs use of verbal de-escalation techniques to modify or control patients' disruptive behaviors rather than physical force whenever possible.

Wellpath is an EOE/Minorities/Females/Vet/Disability Employer

Keywords: Wellpath, Plymouth , Residential Services Coordinator Lead, Other , Plymouth, Massachusetts

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