Retail Sales Leader
up each day and make a difference! Be passionate about what you
are a born leader! You love bringing out the best in those around
Store Operators (MSO), a premiere authorize dealer for
T-Mobile, is currently hiring for a Full Time Retail Sales
Retail Sales Leader will report directly to the Retail Store
Manager as you help to develop the most engaged
and knowledgeable sales teams to ensure each customer store
visit experience is exceptional!
Get to Know
Mobile Store Operators (MSO) can promise
you an environment that not only encourages your best, but also
rewards it with plenty of room to grow. We are a premiere authorized dealer for
T-Mobile. MSO is
headquartered in Coral Gables, Florida. We own and operate 76
incredible T-Mobile store locations throughout the U.S. and Puerto
At MSO, our success is powered by people
and technology. Our culture is what makes MSO a fun and rewarding
place to work. We encourage our employees to act like
entrepreneurs. We champion diversity and we are always seeking new
ways to amaze our customers. Success is celebrated and integrity is
the core of who we are at MSO.
What you will do in your
will set the bar high as the coach to team members while they
professionally and enthusiastically introduce wireless carriers’
services and products to our amazing customers.
is key and you love interacting with your team and
hate to wait; you will help ensure that wait time is as minimal as
the right solutions to customer billing, technical, and/or account
stores look incredible; You will ensure that for your store with
the proper appearance and functionality of Point-of Purchase (POP)
displays and electronic equipment.
love to hear what our customers say; You will help manage customer
satisfaction surveys including exit interviews.
dress code is cool and on trend; you will ensure the entire store
looks cool AND professional.
handle customer complaints and escalate issues
store issues, challenges and successes in a timely manner to the
Retail Store Manager.
a high level of knowledge and understanding of multiple wireless
carriers’ products and pricing models, as well.
in required trainings and other business related events as
positive relationships with store personnel and
with all company policies, practices and procedures.
the timely completion of various administrative
have a high school diploma or GED
Proven ability and exprience at leading and mentoring people
to deliver great results
experience in sales and customer service
be able to complete a full time paid three (3) week Monday - Friday
10:00AM - 6:00PM training
be willing to approach and greet the public
be willing to participate in continuous learning and training
be willing to adhere to “retail hours.” Ability and willingness to
work days, nights, and weekends is a must
be able to work on Holiday blackout dates
compensation and Perks we offer:
commission, plus hourly wage
dental, vision and 401k
time off programs
potential for your career
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Please check out
the video below for life at T-ROC during the COVID-19
Equal Opportunity Employer /
T-ROC is committed to the full inclusion of
all qualified individuals. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex disability, age, sexual orientation, gender identity,
national origin, veteran status or genetic information. As
part of this commitment T-ROC will ensure that persons with
disabilities are provided reasonable accommodations. If reasonable
accommodation is needed, please email ADA@trocglobal.com describing the accommodation.
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