Field In-Home Solutions Technician

Company: DISH
Location: Plymouth
Posted on: November 17, 2020

Job Description:

DISH supports 135+ In-Home Services facilities that deliver service solutions to customers in every zip code, across the entire country. The IHS organization encompasses thousands of talented and dedicated employees who serve in roles devoted to a flawless customer experience while delivering the industry's best products and services for DISH and many other national, household brands.

The role

We build our value around simplifying lives. With installation expertise and a passion for sharing it, our techs are driving demand for their services far into the future.

You will install and manage customer products, while creating opportunities to sell them on new personalized technology;

Relocate power and place mounts, satellite dishes, televisions, routers, cameras, receivers, and whole-home connectivity technology;

Conduct site surveys and conduct in-home assessments

What’s in it for you?

$17.00 per hour Cash incentives and rewards

Hourly with overtime pay

Paid training, tools and uniforms

Complimentary DISH TV service

Discounted Sling subscription

Discounted Boost Mobile phone service

Three days off per week

Opportunity is our greatest benefit

We want you to grow into the industry’s most evolved technician. We offer training for additional skill sets and opportunities to install and service Smart Home products as part of our groundbreaking OnTech team.

Tuition reimbursement

Medical, Dental and Vision Insurance

Paid vacation and sick time

401(k) Investments with company-matched funds

DISH is committed to putting safety first by providing all personal protective equipment, including masks, gloves, protective eyewear, and sanitizing solutions

Additionally, we train our technicians on COVID protocols, stringent cleaning practices and how to limit one-on-one interactions while servicing customers’ homes

Ideal technicians have:

High energy, resourcefulness, and ability to multitask

An eye for opportunities to sell to every customer

Strong customer advocacy skills: friendly, communicative, connected, with a high degree of integrity

Sales, electrical, maintenance/repair, cable, military, and/or customer service experience preferred

All technicians must have:

Ability to stand for long periods of time on ladders, lift over 70 lbs. at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 335 lbs.

Valid driver's license in the state you are seeking employment in, with a driving record that meets DISH's minimum safety standard

Ability to adapt, both in mentality and work hours. Five/six-day workweeks may be required during peak seasonal times

Our Remote In-Home Solutions Techicians are required to have the following:

Minimum 5’x5’x10’ covered and secured area at residence

Computer with broadband internet

Ability to plug in all DISH Network chargeable devices

Dedicated off-street parking at residence

Ground floor access for equipment  (preferred)

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Keywords: DISH, Plymouth , Field In-Home Solutions Technician, Other , Plymouth, Massachusetts