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ATM Lab Analyst

Company: Santander Holdings USA Inc
Location: Plymouth
Posted on: October 11, 2020

Job Description:

ATM Lab Analyst  -  2003254  Description  Key responsibilities of the ATM Lab Analyst include the following:  Manage software/hardware changes in the ATM network. Monitor and trend support issues. Provide telephone and email end user support to correct incidents. Manage queues and ensure incidents are corrected within prescribed SLAs. Excellent planning, communication skills, analytical ability, strong judgment and ability to interact with end users and senior management. Evaluates, recommends and configures solutions to meet customer needs. Develops policies and procedures related to the use, management, and support of applications. Carries out complex activities with significant financial, client and/or internal business impact.  Qualifications  Requirements: Bachelorâ??s Degree/Equivalent Technical Certifications and/or Experience. At least 3 years demonstrated experience providing support in a client server infrastructure. Experience with configuring and troubleshooting PKI environment. Advanced knowledge of all Microsoft Operating systems (Windows 10). Must be motivated, able to multi task and ensure deadlines are met with minimal supervision.            Preferred Experience with deploying and supporting Java applications. Experience with Financial institutions. ITIL v3 certifications Experience with software deployment tools, ie BigFix, Tivoli Endpoint Manager  At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.  Job :  Infrastructure Operations  Primary Location :  Massachusetts-Dorchester-2 Morrissey Boulevard - 06367 - Columbia Park-Corp    Organization :  Technology (5900)  Schedule :  Full-time  Job Posting :  Oct 7, 2020, 1:21:13 PM Â

Keywords: Santander Holdings USA Inc, Plymouth , ATM Lab Analyst, Other , Plymouth, Massachusetts

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