Program Manager – Healthcare Payers

Company: CGI
Location: Canton
Posted on: April 7, 2026

Job Description:

U.S. - The best version of me By playing this video you consent to Google/YouTube processing your data and using cookies – Learn more . Position Description: CGI is seeking a Program Manager with experience working with Executive/Business sponsors to successfully implement new capabilities and support operational processes by managing the end-to-end delivery of enterprise-wide projects. Must have experience in supporting product launches and managing go to market strategies Expectation is the Program Manager to have knowledge of the healthcare domain on the business side, to oversee and drive the client's strategic technology initiatives. The ideal candidate will be responsible for planning, implementing, and managing comprehensive business initiatives to support growth by effectively utilizing project management principles and methodologies for a portfolio of projects. This candidate would liaison with diverse stakeholders across business and technology domains to ensure the integrity and success of the project, and at the same time build and maintain strong partnerships across various departments in the organization. This role requires a key focus on situational leadership, escalation strategy, navigating complex dynamics and executive communication. This position is located in our client office near Canton, MA (Hybrid role) Your future duties and responsibilities: Key Responsibilities: . Manage all the phases of project management life cycle from ideation to closure, including but not limited to budgeting, change management and external vendor management thereby driving successful execution of the projects in alignment with organizational goals. . Lead the implementation of tools and methodologies that are used by the delivery teams to manage project scope, schedule, budget, risk and resource allocations/management for both Agile and/or Waterfall projects. . Organize teams across multiple workstreams, facilitate communication between cross functional teams and develop professional relationships to communicate through all levels from individual contributors to IT/Business leadership. . Identify, manage, track and mitigate potential technical risks that could impact project success. . Escalate issues and challenges through the appropriate organization chain of command along with proposed mitigations and strategies. . Coach and mentor fellow project coordinators / project managers and effectively lead in a matrix environment. . Ability to influence project sponsor, owner, project teams and extended stakeholders and provide thought leadership and successfully drive the organizational initiatives to closure. . Lead the development of content for Program Stakeholder and/or Executive Steering meetings as needed and report program status per the organization guidelines. . Leveraging outstanding verbal and written skills to effectively manage challenging dynamics. . Drive innovation by understanding the application landscape and identifying opportunities for improvement and mobilizing the teams for desired outcome. Required qualifications to be successful in this role: . Strong Healthcare Payer experience. . 10-15 years of Program/Project management experience. . Minimum 3 years' experience in process management. . Minimum 3 years' experience in health insurance operations (if PMP certified) or 5 years (if not). . Proven track record of meeting project deadlines with successful outcomes. . Ability to thrive in a matrix-management, hands-on environment. . Strong negotiating, influencing, and advocacy skills. . Outstanding communication and relationship management skills. . Experience with CQI, TQM, PDCA, PMBOK, or other formal improvement techniques preferred. . PMP and Agile certifications preferred. . Bachelor's degree or relevant experience (advanced degree preferred). Other Information: CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $110,800.00 - $194,000.00. CGI's benefits are offered to eligible professionals on their first day of employment to include: . Competitive compensation . Comprehensive insurance options . Matching contributions through the 401(k) plan and the share purchase plan . Paid time off for vacation, holidays, and sick time . Paid parental leave . Learning opportunities and tuition assistance . Wellness and Well-being programs Skills: Health Care Payers Health Insurance Process Management Project Management What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Keywords: CGI, Plymouth , Program Manager – Healthcare Payers, IT / Software / Systems , Canton, Massachusetts