PlymouthMARecruiter Since 2001
the smart solution for Plymouth jobs

Information Technology Specialist

Company: Beth Israel Deaconess Hospital - Plymouth
Location: Plymouth
Posted on: May 5, 2020

Job Description:

Essential Duties and Responsibilities:Respond to all user requests for assistance whether through telephone calls, service tickets or personal requests in a timely, professional and courteous manner. Includes simple audio-visual, mobile devices and telephone and information technology-related requests.Install computers, printers and related hardware according to prescribed departmental standards. Deploy software following departmental standards. Provide technical support for computer hardware, software, and peripherals -- assist in maintaining the stability of LAN/WAN connections and network functionality.Perform root-cause analysis as required and develop documentation to support standard procedures and problem-solving techniques.Develop and maintain a personal knowledge database to enhance the quality and consistency of problem resolution. Share knowledge acquired with peers as appropriate for benefit of customers and the Department.Participate in the execution and completion of assigned hospital projects following established project management principles and plans. Accountable for consistently delivering excellent customer service, while striving to exceed standard levels of service and support.Coordinate issue resolution efforts with other IT specialists and analysts to quickly resolve incidents demonstrating optimal customer service at all times.Provide night/weekend on-call and on-site coverage on a rotating schedule.Ability to work after hours and weekends as needed.Ability to travel to offsite locations on an as needed basis.Perform other duties as assigned.It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required. Experience/Knowledge/Skills Required2 to 4 years experience in any role which is customer service focused.Experience in a healthcare environment is preferred.2 to 4 years hands on experience in installation, repair and troubleshooting of PC's, printers, and network devices.Experience in supporting virtual environments such as Citrix and VMWare.Experience supporting Smartphones, such as Iphones and Ipads.Must possess a Valid Massachusetts Drivers License and reliable vehicle.Education RequiredAS Degree in Computers, or equivalent technical experience. Bachelor's preferred.Registration/CertificationA+ certification or Microsoft Certification required, MCTS.

Keywords: Beth Israel Deaconess Hospital - Plymouth, Plymouth , Information Technology Specialist, IT / Software / Systems , Plymouth, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Mobile Notary / General Notary Work
Description: Our clients include title and escrow companies, financial institutions, mortgage brokers, real estate agents, attorneys, and other organizations that use the services of a notary
Company: Certified Mobile Notary Service
Location: Manchester
Posted on: 06/1/2020

Public Mobile Notary Remote
Description: Certified Mobile Notary Service certifiedmobilenotaryservice.com will help you get to become a remote public notary. We will help you with getting certified, bonded and insured. We are a one-stop-notary (more...)
Company: Certified Mobile Notary Service
Location: Haverhill
Posted on: 06/1/2020

Senior Python Developer
Description: Location: MA - Boston Homesite Insurance was founded in 1997 and was one of the first companies to enable customers to purchase home insurance directly online, during a single visit. Since then, we've (more...)
Company: Homesite
Location: Boston
Posted on: 06/1/2020


The Home Depot Lot Associate in windbrook acres mobile home park
Description: The Home Depot Lot Associate - The Home DepotJob DescriptionLot Associates assist customers with the loading
Company: The Home Depot
Location: Worcester
Posted on: 06/1/2020

Senior Manager, Process Analytical Technology
Description: Vertex is seeking a talented, experienced process analytical technology scientist. Working directly with our contract manufacturing organizations and a highly diverse group of scientists at Vertex you (more...)
Company: Vertex Pharmaceuticals Inc (US)
Location: Boston
Posted on: 06/1/2020

Technical Support Representative
Description: POSITION OVERVIEW TECH SUPPORT REPRESENTATIVE Use technical expertise to solve customers' issues, analyzing the pain-point and communicating a solution. Document the support process with technical support (more...)
Company: OnBrand24
Location: Beverly
Posted on: 06/1/2020

Public Mobile Notary Remote
Description: Certified Mobile Notary Service certifiedmobilenotaryservice.com will help you get to become a remote public notary. We will help you with getting certified, bonded and insured. We are a one-stop-notary (more...)
Company: Certified Mobile Notary Service
Location: Manchester
Posted on: 06/1/2020

Floating Technical Expert - Boylston St./Dedham, MA
Description: Description: PURPOSE AND DESCRIPTION The primary responsibility of the Technical Consultant is to independently perform screen and battery replacement, assist with filing insurance claims for customers (more...)
Company: Asurion
Location: Boston
Posted on: 06/1/2020

The home depot lot associate in whispering pines estates mobile home park
Description: The Home Depot Lot Associate The Home Depot Job DescriptionLot Associates assist customers with the loading
Company: The Home Depot
Location: Worcester
Posted on: 06/1/2020

Mobile Notary / General Notary Work
Description: Our clients include title and escrow companies, financial institutions, mortgage brokers, real estate agents, attorneys, and other organizations that use the services of a notary
Company: Certified Mobile Notary Service
Location: Haverhill
Posted on: 06/1/2020

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Plymouth RSS job feeds