Night Auditor Fairfield Inn & Suites

Company: Lafrance Hospitality
Location: Plymouth
Posted on: January 7, 2022

Job Description:

The Fairfield Inn & Suites, a Lafrance Hospitality property is currently accepting applications for the full time position of Night Auditor. This 108 room hotel is Conveniently located next to Colony Place shops and restaurants. Fairfield provides everything travelers are looking for including comfortable accommodations, free Wi-Fi and hot breakfast as well as service you expect from a Marriott brand.
We are looking for dynamic, motivated individuals to join this exciting new team in the following positions:

• 
  Night Auditor FULL TIME
  As Night Auditor the employee will not only oversee the hotel's daily accounting and reporting process, but also provide guests with the best possible service.
  This position requires availability to work the 3rd shift (11:00 pm - 7:00 am). Weekend and some Holiday availability is a must.
  DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
  Maintain a warm, welcoming and professional demeanor when greeting and interacting with all guests.
  Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
  Answer the telephone in a professional manner.
  Oversee the hotel's Accounting Close Out process, ensuring all accounts balance and all revenue is reported accurately.
  Complete corporate reports accurately; distributing them in a timely manner.
  Follow set procedures on posting charges and settling guest accounts.
  Effectively identify and resolve problems that arise, ensuring the problem is resolved to the guest's satisfaction.
  Be knowledgeable of all emergency procedures and hotel policies.
  Handle all checks and cash according to Hotel policies and procedures.
  Practice punctuality and timeliness when it comes to scheduled shifts and hotel-related functions.
  Adhere to the dress code and grooming policies.
  Actively solicit guest feedback.
  Experience is preferred but not required. Looking for candidates who are responsible, driven and have a passion for providing excellent customer service to every guest, every time!
  Must have weekend and holiday availability.
  Benefit package offered: Health, Dental, Vision, PTO, 401K
  Travel Benefits Offered

Keywords: Lafrance Hospitality, Plymouth , Night Auditor Fairfield Inn & Suites, Hospitality & Tourism , Plymouth, Massachusetts