Community Health Worker
Company: Harbor Health Services
Location: Plymouth
Posted on: March 12, 2023
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Job Description:
Harbor Health Services is an innovative, growing, mission-based
organization that lives, serves and collaborates with our community
members to achieve our mission to help individuals reach their full
potential through access to local, affordable services that promote
health. Harbor provides medical, behavioral health, dental, and
support services to more than 34,000 patients in Boston, the South
Shore, and Cape Cod. Harbor Health also operates two Programs for
All-Inclusive Care for the Elderly in Mattapan and Brockton,
providing comprehensive healthcare, transportation and social
services for more than 450 frail elders who continue to live with
dignity and independence in the community and a Woman, Infants and
Children (WIC) Nutrition Program. To help further the mission of
Harbor, we are looking for an extremely talented Community Health
Worker to join our Care Team at the Harbor Community Health Center
in Plymouth. We offer an excellent, comprehensive benefits package
including Health, Dental, Vision, Life, & Disability insurance,
403b Savings Plan, Generous Paid Time Off plus 11 additional
Holidays and much more! Role: The Community Health Worker (CHW)
will be responsible for helping patients and their families to
navigate and access community services, other resources, and adopt
healthy behaviors. The CHW supports providers and the Care Team
through an integrated approach to care management and community
outreach. As a priority, activity will promote, maintain, and
improve the health of patients and their families by providing
social support and informal counseling, advocating for individuals
and community health needs and conducting community outreach.
Responsibilities: --- Establishes trusting relationships with
patients and their families while providing general support and
encouragement and managing assigned caseload of patients. ---
Provides ongoing follow-up, basic motivational interviewing and
goal setting with patients/families. --- Conducts intake interviews
with patients, including enrolling and/or referring patients into
community partner programs such as housing, food and other social
determinants of health needs. Community outreach, such as home
visits and health screenings, are required. --- Follows up with
patients via phone calls. --- Assists patients with completing
applications and registration forms. --- Assists patients setting
personal goals and attending appointments and connects with
transportation resources and gives appointment reminders in special
circumstances. --- Provides referrals for services to community
agencies as appropriate. --- Exhibits excellent working
relationships with patients, visitors and staff, effectively
communicating HHSI's mission. --- Works closely with medical
provider and other clinical staff to help ensure that patients have
comprehensive and coordinated care. --- Be knowledgeable about
community resources appropriate to needs of patients/families. ---
Provides consistent communication to the Care Team to evaluate
patient/family status, ensuring that the provided information and
reports clearly describe progress. --- Acts as a patient advocate
and liaison between the patient/family and community service
agencies (i.e. schools, Department Human Services, Heath Care for
Homeless, hospitals, support groups, etc.). --- Records patient
care management information in the EMR and other software in a
timely manner. --- Attends regular staff meetings, trainings and
other meetings as requested. --- Reviews care plans to prepare for
and participate in case discussion at Care Team meeting.
Required/Preferred Education, Experience and Skills: --- High
School Diploma or equivalent. --- Written and oral fluency in
English required. --- Experience working in a multi-cultural
setting; experience working in a community-based setting for at
least 1 to 2 years preferred. --- Knowledge of medical terminology
preferred. --- Basic computer skills: knowledge of Microsoft Office
(Word, Excel, Outlook). --- Ability to initiate and maintain
positive working relationships with HHSI staff and other
organizations. --- Understanding of the community served -
community connectedness based on health center location. ---
Excellent communication skills, excellent listening skills and
using language appropriately. --- Ability and willingness to
provide emotional support, encouragement and motivation to
patients. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability or
veteran status.
Keywords: Harbor Health Services, Plymouth , Community Health Worker, Healthcare , Plymouth, Massachusetts
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