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Electronic Health Records Manager

Company: Nexus Family Healing
Location: Plymouth
Posted on: April 2, 2021

Job Description:

The Electric Health Manager is responsible to coordinate, develop, implement, and maintain changes to the electronic health record (EHR). The position will also work closely with the Continuous Quality Improvement, Finance, and Clinical Departments to ensure that all individuals are adequately advised and trained in the most efficient work procedures in utilizing the EHR as updates and changes take place within the system Primary responsibilities include:

  • Oversight the effective building of reports from the EHR by the report writer.
  • Coordinates, develops, tests, implements, and maintains all upgrades to the electronic health record (EHR) to optimize the functionality, operational efficiency, and use.
  • Maintains proper documentation and record of all EHR system upgrades and changes.
  • Monitors and facilitates the security set-up, maintenance, and registry setting maintenance in the EHR.
  • Leads troubleshooting and coordination with the IT department concerning issues related to the EHR System.
  • Participates in managing the client health information and medical records while administering computer information systems to meet legal, ethical, and medical requirements.
  • Assist with the planning, conducts, and documents security standards with the electronic health record, including system access and working with the agency's compliance officer to ensure privacy and security standards are maintained.
  • Facilitates the collaboration with departments to prepare reports based on needs, prepares training materials and documents for end-users.
  • Effectively communicates the process changes, enhancements, and modifications to management and staff. To ensure that issues and solutions are understood and utilized in decision making and everyday operations.
  • Participates in the EHR User Groups to learn more about the product to guarantee the agency is functioning at the highest level possible with the utilization of the record.
  • Serves as the primary contact with vendor support and tracking outstanding support tickets to ensure a quick and efficient resolution.
  • Ensure timely and appropriate support for any EHR related issues.
  • Manage the schedule of training resources.
  • Works in coordination with other projects to ensure that the EHR will meet those projects' goals.
  • Provides risk identification and mitigation as it relates to the EHR system.
  • Maintains a helpdesk ticketing system by assigning, prioritizing, and timely completing the tickets.
  • Remains current on all company policies, assigned trainings and/or certification requirements. Supervisory Responsibility:
    • As Assigned Other Duties:
      • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Travel:
        • Occasional business travel to business offices or company sponsored events may be required Required Education and Licensure
          • Bachelor's degree in Health Information Management or related degree.
          • Minimum of three (3) years of experience working in a healthcare industry.
          • Valid driver's license. Must meet state regulating agency and company driving requirements. Preferred Education and Experience:
            • Certification in EHR Technology strongly preferred.
            • Minimum of two (2) years of supervisory experience.
            • Prior experience in information technology and networks, electronic health records, NetSmart/Evolv or similar platforms. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Nexus Family Healing, Plymouth , Electronic Health Records Manager, Healthcare , Plymouth, Massachusetts

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