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Director, Media Client Solutions

Company: Brightcove
Location: Boston
Posted on: June 21, 2018

Job Description:

The employer is the global leader in providing online video to Media and Digital Marketing organizations.-- Business Development. --Client Partners in BGS work closely with the Company Field Sales and Account Management teams to identify opportunities within our customers and prospects and sell.Solution Development. --Client Partners work closely with the BGS Delivery team and Solution Architects to convey client requirements and communicate project timelines, scope and price throughout the sales process.Relationship Management. Client Solutions Directors work closely with the BGS Delivery Manager and Project Managers to ensure that client needs are communicated clearly and expectations are managed, particularly in the pre- to post-sale handoff.Ability to understand client needs and identify new business opportunities.Ability to sell and close a deal.Experience developing business proposals and customized programs to meet client needs and close business.Proven ability to negotiate business contracts, including scope, timeline and cost, with clients and prospects.Willingness to build positive and productive relationships with clients.Experience developing account strategies to meet quarterly bookings targets, including details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addressed.Previous experience facilitating workshops and Quarterly Business Reviews to ensure client satisfaction.Previous experience in OTT (AVOD/SVOD/TVE) service design, development or delivery (not required but helpful).Willingness to liaise with Delivery and Technology teams to ensure client needs are fulfilled effectively.Demonstrated experience managing client expectations and communications between client and internal project teams.Undergraduate Degree in Computer Science, Business Management or related area, or equivalent experience.10+ years' experience in IT services client delivery.Experience as project/program/product manager (not required but helpful).

Keywords: Brightcove, Plymouth, Director, Media Client Solutions, Executive, Boston, Massachusetts

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