Senior Product Manager, Fraud
Company: Tech Prastish Software Solutions
Location: Boston
Posted on: May 3, 2024
Job Description:
Now Hiring: Senior Product Manager, Fraud at Hopper - Inside.com
Wednesday at 7:46 PM Inside Tech Job Posting Senior Product
Manager, Fraud Hopper Boston, Massachusetts remote US Only full
time About the jobAt Hopper, we have ambitious growth plans and
that comes with the knowledge that we need to provide a secure and
reliable platform to monetize our vision, minimize fraud, and drive
value in our supply chain. The Fraud team is responsible for
fighting against all forms of fraud (such as payment fraud,
compromised accounts, marketplace and promotions fraud), while
working to ensure that a customer's experience is both as safe and
as frictionless as possible.In this role, you will be a hands-on
leader, fostering a culture of customer obsession with product
sense and driving the team towards achieving its goals. You will
lead the product development process, ensuring that the customer
experience is secure, frictionless and seamless when booking travel
through Hopper. Your expertise in payments and fraud management
will allow you to take ownership of our relationships with fraud
providers and establish efficient processes for fighting
chargebacks.As a Product Leader for Fraud, you will bring a
combination of strategic thinking, leadership, and technical
know-how to the table. You will inspire your team to think
creatively and deliver innovative solutions while maintaining a
focus on customer experience and data measurement in the online
travel space. In this role, you will have the opportunity to drive
significant value and make a lasting impact on the future of
Hopper.What we're looking for
- Product management experience leading fraud teams (payment
fraud specifically) -
- Knowledge on fraud/risk management, payments, is a must;
e-Commerce fraud; Marketplace is preferable -
- Has 5+ years of experience in the payment fraud space -
- You enjoy having a strategic impact, connecting with other
leaders on opportunities
- You can guide a data science team with the right questions to
answer, turn those answers into business value, and leverage
analytics to drive product decisionsMORE ABOUT HOPPERAt Hopper, we
are on a mission to become the world's best - and most fun - place
to book travel. By leveraging massive amounts of data, advanced
machine learning algorithms, Hopper combines its world-class travel
agency offering with proprietary fintech products to help customers
spend less and travel better. Ranked the third largest online
travel agency in North America, the app has been downloaded nearly
80 million times and continues to gain market share globally.Here
are just a few stats that demonstrate the company's recent growth:
- Hopper sold around $4 billion in travel and travel fintech in
2022, up nearly 3X over 2021. In 2022, Hopper increased its revenue
2.5X year-over year.
- The company's bespoke fintech products, such as Flight
Disruption Guarantee and Price Freeze, now represent 30-40% of
Hopper's total app revenue. -
- Given the success of its fintech products, Hopper launched a
B2B initiative called Hopper Cloud in late 2021. Through this
partnership program, any travel provider (airlines, hotels, banks,
travel agencies, etc.) can integrate and seamlessly distribute
Hopper's fintech or travel inventory. As its first Hopper Cloud
partnership,
- Hopper partnered with Capital One to co-develop Capital One
Travel, a new travel portal designed specifically for
cardholders.
- Recognized as one of the world's most innovative companies by
Fast Company four years in a row, Hopper has been downloaded over
80 million times and continues to have millions of new installs
each month. -
- Hopper has raised over $700 million USD of private capital and
is backed by some of the largest institutional investors and banks
in the world. Hopper is primed to continue its acceleration as the
world's fastest-growing mobile-first travel marketplace. -Come take
off with us! Apply 0 Clicks Share this: Share your knowledge with
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Keywords: Tech Prastish Software Solutions, Plymouth , Senior Product Manager, Fraud, Executive , Boston, Massachusetts
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