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Director, Actuarial

Company: Accolade, Inc.
Location: Plymouth
Posted on: April 2, 2021

Job Description:

Accolade at a glance---
Accolade provides personalized health and benefits solutions designed to empower every person to live their healthiest life. Using a blend of cloud-based technologies, specialized support from Accolade Health Assistants-- and Clinicians, and integrated data and programs across mobile, online and phone, Accolade navigates people through the healthcare system with trust, empathy and ease. Employers of all sizes offer Accolade to employees and their families as the single place to turn for all health, healthcare, and benefits questions or concerns, increasing their engagement in benefits and connecting them to the highest quality providers and care. By empowering people to make better decisions about their health, Accolade lowers the cost and complexity of healthcare, and achieves consumer satisfaction ratings over 90% and an NPS of 60. The company has been recognized multiple times as a Fastest Growing Business, Top Workplace and Company to Watch. For more information,--visit Accolade on Twitter, Facebook, LinkedIn and at--www.accolade.com . Job Description Role overview
The Director, Actuarial is responsible for being the Actuarial Subject Matter Expert for multiple customers within the Enterprise Segment. The management of these customers from an Actuarial perspective includes assisting with contract language for Performance Guarantees, ensuring these customers are set up correctly in our Analytic reporting tool that is used for both internal and external reporting, and performing any adhoc analyses that are required. This role will work closely with Customer Partnerships to assist with contract renewals from an Actuarial perspective and to ensure the reporting to these customers showcases our value and outcomes. The Sr Manager, Actuarial is responsible for all ROI Performance Guarantee calculations for their customers, including the communication of those results both internally and externally. --A day in the life---

  • Design and direct analytics & reports that produce key metrics, highlight areas where Accolade creates value and identify new opportunities for value creation.
  • Using influence skills, suggest opportunities for Accolade operations as well as customer to improve gaps, including any upsell opportunities. You will be the primary Accolade Actuarial resource for the customer(s) in communicating the value of Accolade services, as well as identifying potential future opportunities to further drive savings.--
  • Identify themes both within a customer and across their customers, analyze data and make recommendations for future improvements.
  • Analyze savings and outcomes for outlier patterns and communicate summarized results to internal and external partners, making recommendations for future improvements where necessary.
  • Working with internal partners, develop complex, customized analysis for customers and communicate those findings both internally and externally.--
  • Work with Product Management teams to develop & outline the requirements for complex reporting needs and to support the construction of reports within AIQ.
  • Calculate and analyze variances in the claims savings, based on each customer's contractual performance guarantee requirements.
  • Supervise & lead the evaluation of the programs provided by Accolade's partners for the impact they have on cost and utilization. This would include telemedicine, second opinion services, cost transparency, etc. Create reporting and communicate results and identify areas for improvement. Qualifications What we are looking for---
    • Bachelor's Degree in a field such as: Actuarial Science, Risk Management, Data Science, Mathematics, Statistics or related field.
    • Associate or Fellow in Society of Actuaries preferred but not required.
    • 10+ years of actuarial or healthcare analysis experience.
    • Excellent Excel, PowerPoint and SQL skills.
    • Excellent written and interpersonal communication skills.
    • Consistently demonstrate ability to influence and negotiate with internal partners.
    • Ability to manage multiple projects, prioritize and direct team members as appropriate.
    • Self-sufficient with regard to standard computer desktop tools and general office software knowledge; additional computer skills/tools a plus.
    • Independent worker: courage, decision quality, listening, drive for results, customer and client focus, integrity and ability to deal with ambiguity.
    • The ability to organize, manage and prioritize multiple projects at one time while balancing short term and longer term needs.
    • Consistently demonstrate ability to influence and negotiate with internal partners.
    • Ability to manage multiple projects, prioritize and direct internal partners as appropriate.
    • Able to influence others by the strength of personality, integrity, ability, sense of humor and interpersonal skills.
    • Inquisitive, analytical, problem-solving in nature. Ability to identify issues in data & analysis quickly using subject matter expertise.
    • Data-driven, detail-oriented and fact-based; focused on getting the best answer for customers and clients.
    • Hands-on, action-oriented style.
    • A team player capable of working effectively with individuals throughout the organization.
    • Able to prioritize projects, and potentially manage and develop direct reports. Additional Information What is important to us Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is: We find joy and purpose in serving others
      Making a difference in our members' and customers' lives is what we do. Even when it's hard, we do the right thing for the right reasons. We roll up our sleeves and get stuff done
      Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there. We are strong individually and together, we're powerful
      Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way. We're boldly and relentlessly reinventing healthcare
      We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time.-- All your information will be kept confidential according to EEO guidelines.

Keywords: Accolade, Inc., Plymouth , Director, Actuarial, Executive , Plymouth, Massachusetts

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