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Lead Site Reliability Engineer - Telecommute

Company: UnitedHealth Group
Location: Plymouth
Posted on: April 1, 2021

Job Description:

Lead Site Reliability Engineer - Telecommute At UnitedHealth Group, we're not just using technology to help millions receive care, we're evolving it. From the most advanced development tools and methodologies to the highest levels of cybersecurity, we're doing, sharing and learning new ways to make technology and health care work better every day. Join us and you'll be challenged to do your life's best work. SM Combine two of the fastest-growing fields on the planet with culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliable. There's no room for error. Join us and start doing your life's best work. (sm) You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities:

  • Drives reliability into systems across the enterprise.
  • Utilize scripting & development skills to reduce operational man-hours and reduce time to restore for incidents. This should include implementing practices that support Agile and Continuous Integration/Continuous Delivery (CI/CD) principles.
  • Perform Information Technology Service Management (ITSM) tasks without supervision, and able to provide direct feedback to improve ITSM processes.
  • Create complex architecture design models that describe enterprise solutions that both conform to enterprise standards and advocates for modern technology and best practices.
  • Provide end-to-end support and leadership of multiple platforms. Leverage modern tools and instrumentation to drive reliability and meet Service Level Objectives (SLOs).
  • Demonstrable understanding of key networking technologies, and ability to include this understanding in troubleshooting and problem management.
  • Utilize monitoring tools to track performance and availability of applications, and determine trends. Ability to coach others in learning this technology.
  • Utilize log forwarding technology to troubleshoot problems and identify trends. Ability to coach others in learning this technology.
  • Encourage collaboration and cohesiveness within their team.
  • Lead teams outside their immediate organization in implementing SRE principles.
  • Complete tasks with minimal guidance and oversight, and review work of others.
  • Demonstrate integrity and ethical behavior by complying with applicable laws, regulations and policies, and requiring the same from others.
  • Leverage diversity and inclusion to bring in the right talent, drive employee engagement and foster teamwork and collaboration. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
    • 4+ years of professional IT experience (system administration, software development, or a combination), with steadily increasing responsibilities.
    • 2+ years of experience designing and building highly distributed, reliable systems.
    • 2+ years of experience as a Site Reliability Engineer
    • Experience planning and supporting +99.99% availability against critical applications in production.
    • Experience with Agile & CI/CD methodologies and enabling automation within development teams.
    • Practical experience with one or more programming or scripting languages.
    • Experience with one or more modern monitoring and log forwarding tools.
    • Proficient with modern software tools, technology, and practices.
    • Previous utilization of agile work management tools.
    • Clear understanding of security best practices.
    • Grows and maintain knowledge of and leverage cutting edge IT industry technologies and trends to support highly-available distributed systems, and the transformation of legacy systems.
    • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained. Preferred Qualifications:
      • Excellent customer service and communication skills.
        Technology Careers with Optum . Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do --your life's best work.(sm) *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Colorado Residents Only: The salary range for Colorado residents is $94,500 to $171,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.-- -- Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Lead Site Reliability Engineer, Plymouth, MN, Minnesota, Telecommute, Telecommuter, Telecommuting, Work from home, Work at home, Remote If you want to use your abilities to help us challenge the status quo and achieve on our ambitious mission, this is the right place for you. We are creating and delivering quality health care solutions that deeply impact the health care system. And this means opportunities for people like you to grow and innovate with us. At UnitedHealth Group we work with the largest collection of health related data. It's an opportunity and challenge on an enormous scale using SAS, R/Python, Hadoop, MapReduce and every emerging platform that makes sense for a team that makes the big--- At UnitedHealth Group, the technology and innovation we invent is in service of a future where health care serves everyone more fairly, productively and consistently. We put a series of questions to Pat Keran, Senior Director at Optum, to explain wha--- UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-800-561-0861 and press or say 1 for Applicant to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday. UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Plymouth , Lead Site Reliability Engineer - Telecommute, Engineering , Plymouth, Massachusetts

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