Subaru Service Advisor
Company: AutoFair Automotive Group
Location: Haverhill
Posted on: February 19, 2026
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Job Description:
Job Description Job Description AutoFair Subaru is seeking a
Service Advisor to join our team. Do you work for an organization
that does not value your opinions? Would you like to work at a
dealership that will provide you with the opportunities for
advancement you desire? Are you passionate about helping customers?
Look no further and apply today! Benefits: Flexible work schedule
Aggressive & Rewarding Compensation Package Medical, Dental,
Vision, Life and Disability 401 K Plan with company match Paid
vacation Growth opportunities Paid Training Team based environment
Employee vehicle purchase plans Long term job security Health and
wellness Flexible Work Schedule Discounts on products and services
Responsibilities: Oversee service orders and flow of Drive Lane.
Ensure that customers receive prompt, courteous, and effective
service. Take ownership of the customer's experience by carrying
out those additional assignments that allow the dealership to leave
a positive impression with the customer. Provide concierge support
for all owner inquiries, whether phone or in person, to assure the
customer does not get mishandled. Ensure the daily inventory of
technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently. Answer technical
questions about vehicle problems, warranties, services, and
repairs. Maintain Customer Happiness scores at or above company
standards. Assist in diagnosing vehicle problems; order parts and
tools as necessary. Oversee administration of warranty claims as
well as training and supervising of the service department. Set
schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationships with factory(s) and foster
positive employee relations. Collaborate with upper management to
make service department hiring and discipline decisions.
Requirements: Genuine desire to serve Organized and friendly
personality Military experience welcomed but not necessary
Demonstrated ability to manage others Time management skills
Fantastic communication skills with your customers Professional,
well-groomed personal appearance Consistent record of service and
sales success Strong record of positive customer satisfaction
results Team oriented and self-motivated Able to work with little
supervision Clean driving record and valid driver's license
AutoFair Automotive Group is a rapidly-expanding dealer group with
excellent opportunities for career growth. We are committed to
providing our customers with an unmatched ownership experience
through outstanding customer service and enduring relationships
with the people we serve. For these reasons, we are dedicated to
finding people who are passionate, motivated, and ambitious to join
our team. AutoFair Automotive Group offers opportunities with the
following brands: Ford - Honda - Hyundai - Genesis - Subaru -
Toyota - Volkswagen AutoFair Automotive Group maintains a strong
policy of equal employment opportunities for all associates and
applicants of employment. We hire, train, promote and compensate on
the basis of personal and professional competence and potential for
advancement without regard to race, color, religion, age, sex,
national origin, disability status, genetics, protected veteran
status, sexual orientation, gender identity or expression, or any
other characteristic protected by federal, state or local laws. Job
Posted by ApplicantPro
Keywords: AutoFair Automotive Group, Plymouth , Subaru Service Advisor, Customer Service & Call Center , Haverhill, Massachusetts
